Willowdene Rehabilitation provides rehabilitation and therapeutic services for addiction and support for health and social care needs.
Data is collected for the purposes of providing safe and effective interventions and informing agencies involved in the future health and social care needs of the individual subject to consent by the individual.
Data is collected regarding personal information such as name, age, contact details, medical history, current medication, offending history, and social care needs.
Personal data may be used to maintain contact with former residents in order to keep them informed about our work, to notify them of events, or for the purposes of fundraising and other financial transactions (if appropriate).
We only collect the minimum amount of information necessary to provide safe, effective interventions and support. Records are kept as accurately as possible.
Paper records are kept securely in locked offices. Electronic information can only be accessed via password protected data management systems.
The UK and EU GDPR sets out conditions for lawful processing of personal data (Article 6) and further conditions for processing special categories of personal data (Article 9). Our lawful basis for processing data under Article 6 of GDPR is a legal obligation.
As a condition of registration with the Care Quality Commission to provide residential rehabilitation services we must be able to evidence the services that we provide. Whilst we require consent to be provided for admission to services and data collection, this cannot be withdrawn due to the legal requirement to maintain health records.
Our policy is to keep Health records for eight years and Safeguarding records for ten years. Under Article 9 ‘data concerning health’ means personal sate related to the physical or mental health of a natural person, including the provision of health care services, which reveal information about his or her health status’.
Willowdene Rehabilitation will request prior consent from an individual before sharing any information with other agencies. There may be exemptions to this, supported by GDPR, Data Protection Act 2018, if there is a lawful basis to do so, (e.g. where someone’s safety may be at risk.
Records obtained from other agencies to inform our service provision (eg. GP’s, Probation; other health services) will not be shared.
CCTV cameras are in use on all of Willowdene Rehabilitation’s sites. The specific locations of each of the cameras is available from reception. Recordings are kept for a maximum of 28 days and then deleted.
Willowdene Rehabilitation does not sell or lease data to third party organisations. Willowdene Rehabilitation is registered with the Information Commissioners Office (ICO).
Complaints or requests for further information in regard to Data Protection should be addressed to: Sarah Home, Care Director, at sarah.home@willowdenefarm.org.uk Last reviewed June 2024
